At Bellaro, we strive to ensure that your orders are processed and delivered in a timely and secure manner. Please read our Shipping & Delivery Policy carefully before placing an order.
1. Order Processing Time
All products at Bellaro are made to order. Once an order is placed:
- Order processing and production time: 2–4 business days
- Orders are processed from Monday to Saturday, excluding public holidays
Orders will be dispatched after the production process is completed.
2. Shipping Timeline
After dispatch, the estimated delivery time is:
- Metro cities: 4–7 business days
- Non-metro / remote areas: 6–10 business days
Delivery timelines may vary due to location, courier partner, weather conditions, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges (if applicable) are calculated at checkout
- Any promotional free shipping offers will be clearly mentioned on the website
Shipping charges, once paid, are non-refundable.
4. Courier & Delivery Partners
We ship orders using reliable third-party courier services through our logistics partners to ensure safe and timely delivery.
5. Order Tracking
Once your order is shipped:
- A tracking link will be shared via email or SMS
- Customers can track their shipment using the provided tracking details
6. Delivery Delays
While we aim to deliver orders within the estimated timeline, delays may occur due to:
- High demand or festive seasons
- Courier delays
- Natural calamities or strikes
Bellaro shall not be held responsible for delays caused by factors beyond our control.
7. Incorrect Address or Failed Delivery
- Please ensure that the shipping address and contact details are accurate
- Orders returned due to incorrect address, failed delivery attempts, or customer unavailability may not be eligible for re-shipment or refund
8. Cash on Delivery (COD)
- COD is available on selected pin codes only
- Bellaro reserves the right to cancel COD orders in case of repeated non-acceptance or suspicious activity
9. Contact Us
For any shipping or delivery-related queries, please contact us through our Contact Us page. Our support team will respond within 24–48 business hours.
10. Policy Updates
Bellaro reserves the right to update or modify this Shipping & Delivery Policy at any time without prior notice. Any changes will be reflected on this page.